Sample management · showrooms & fashion PR

Every sample accounted for. Every relationship intact.

Relavio helps fashion showrooms track samples on loan, manage returns, and keep stylists and editors informed without the endless follow-up.

Sample management for fashion PR agencies, designer showrooms, and brands.

Showrooms · fashion PR agencies · designer brands

The problem

A sample season runs on trust, spreadsheets and late-night texts.

01 / The Bleed

One-of-one prototypes leave on a handshake.

Runway samples go out to stylists, editors and talent with nothing but a text thread behind them — and come back late, damaged, or not at all. Relavio writes a chain-of-custody record at every check-out: which exact piece, to whom, until when.

Custody record
Per piece
Due date
Recorded & Monitored
Damage on return
Logged

02 / The Chore

Someone spends the week chasing returns.

An hourly watchdog sends one courteous reminder before each due date and one notice after it — in your showroom’s name, inside Paris quiet hours, with scheduling rules that prevent duplicate reminders for the same loan.

Schedule
Hourly
Quiet hours
09:00–20:00 Paris
Duplicate reminders
Prevented by scheduling rules

03 / The Friction

New hardware stalls every rollout.

Scan the retail barcode already on the garment, print QR labels on any office printer, or simply tap the piece on screen. When a barcode is shared by several garments, Relavio asks which exact piece is in your hand.

Hardware
None required
Inputs
Tap · QR · barcode
Shared barcodes
Resolved by hand
Where collections become part of the conversation. Not lost items on a spreadsheet.
Relavio

The system

Three moments that decide whether a sample comes home.

Relavio 3 showrooms
  • Your showrooms
Available
6
Out
4
Overdue
1

Each showroom’s records are kept separate by the database

I / Multi-tenant workspaces

One login. Every showroom.

Agencies and multi-label houses switch between the showrooms they’re authorised for straight from the title. Each view loads only that showroom’s pieces, borrowers and loans — separated by the database itself, not just the screen.

  • Switch in one tap
  • Access follows your team membership
  • Each showroom’s records kept separate
Reliability profile Risk score Facts

*Illustrative showroom tracking data. Active overdue items are managed dynamically outside historical metrics.

  • Camille L.

    100%
    Loans
    9
    On time
    8
    Late
    0
    Damaged
    0
    Active
    1
  • Noor H.

    80%
    Loans
    6
    On time
    4
    Late
    1
    Damaged
    1†
    Active
    1
  • Theo B.

    33%
    Loans
    7
    On time
    2
    Late
    4
    Damaged
    2†
    Active
    1

Loans = on time + late + active · on-time rate = on time ÷ completed returns · † a damaged return may also be late — it counts in both columns

II / Reliability profile

Facts, never scores.

Your relationships with stylists and editors are the business. Instead of an opaque risk number, every profile shows plain counts — loans, on time, late, damaged — and the on-time rate across completed returns. A piece that is overdue right now is shown apart from history.

  • Integer counts kept by the database
  • On-time rate over completed returns
  • Extensions logged, never erased
relavio.app/return/[secure-token]

Atelier Noir · Returns

Silk Crimson Evening Gown — strapless draped gown in crimson

Hi Camille, ready to send back the Silk Crimson Evening Gown?

12 Rue de Turenne, 75004 Paris
No loginNo appPrepaid

III / Tokenised shipping handshake

Returns without passwords.

Every loan carries its own unguessable link. The stylist opens it on their phone, confirms the pickup address and requests a prepaid return label — no account, no app, no back-and-forth. The secure return link automatically deactivates the moment the loan allocation is closed.

  • One link per loan
  • Mobile-first, one tap
  • Deactivates when the loan is closed

Founding pilot

Help shape how your showroom manages samples.

We’re inviting a small number of fashion PR agencies and designer showrooms to pilot Relavio.

  • Hands-on setup of your sample inventory
  • A simpler way to record loans and follow up on returns
  • Direct input into the product roadmap
  • A review of your team’s workflow after the pilot

Request a founding pilot.

Tell us a little about your showroom and how you currently manage sample loans.

How do you manage sample loans today?

We reply personally to every request